HR Disrupted

Gen Z and the 'snowflake' myth

It seems as though there’s a news article every day about how the younger generation lack the resilience or work ethic of their parents. There’s even a nickname to sum up this apparent lack of discipline and disregard for the demands of the workplace - the so-called Snowflake generation. Do younger people present problems for employers in terms of laziness or being too fragile? Or is it just a myth?

With nearly 25 years of experience in secondary education, our guest Alex Atherton provides invaluable insights into the resilience and work ethic of today's youth, offering a fresh perspective on whether the perception of Gen Z as fragile and lazy is a stereotype or reality. 

Join us as we explore the evolving landscape of the Gen Z workforce, examining the challenges and solutions for both employers and employees. We highlight strategies for attracting and retaining young talent by fostering authenticity, transparency, and aligning company culture with the aspirations of Gen Z employees and examine the benefits and strategies for a diverse generational workforce. 

Contact Alex info@alexatherton.com

Disruptive HR

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Can AI Solve Recruitment’s Biggest Challenges? HMRC Says Yes!

There doesn’t seem to be any area of HR that isn’t impacted by AI. Whether it’s personalised learning experiences or employee benefits, accessible employee survey tools, enhanced data and analytics or simply the automation of transactions, most HR teams are having to get to grips with the potential of AI. 

In this episode, we’re joined by Andy Headworth, Deputy Director of Talent Acquisition at HMRC, to discuss the impact of AI in HR, and more specifically in recruitment. 

Andy’s team, who were early adopters of AI, have been experimenting with emerging technologies to help hiring managers make more informed decisions for the last two years. He explains how AI-driven tools have streamlined the recruitment process, using talent insights and addressing common pain points faced by hiring managers. 

With AI fast becoming a creative collaborator rather than just a search engine, we discuss the challenges and strategies of introducing AI in a traditionally cautious sector, and the importance of supportive leadership whilst fostering curiosity.

This episode is a must listen for anyone who is AI-curious in HR or recruitment roles.

Contact Andy https://www.linkedin.com/in/andyheadworth/

Disruptive HR

Website: www.disruptivehr.com

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Is it the end for DEI?

Diversity, Equity and Inclusion - or DEI as it’s known - has had a rough ride lately. Legal challenges, political pressure, and polarized public opinion have resulted in many big brand names stepping back from their DEI commitments. Does this mean the end for DEI? To discuss this and to offer a more optimistic view, Lucy is joined by her co-founder at Disruptive HR, Karen Moran.

They debate whether the recent rolling back on DEI commitments from US corporations are a necessary pragmatism or cynical opportunism. Or whether this could even mean a welcome reset for DEI strategies. 

Lucy and Karen explore the problems with the way DEI has been delivered in recent years and how this has potentially led to DEI becoming, ironically, quite alienating for many people. They question the impact of the compliance-focused approach to DEI and provide examples of alternative strategies from more progressive companies, including using nudges and AI to check and avoid bias. Finally, they look at how companies are using more human language and focusing on helping managers and their teams have great conversations as a way of ensuring DEI can actually be more inclusive!

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

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Inclusion Nudges by Tina Nielsen and Lisa Keplinski https://inclusion-nudges.org/

Lessons in how to lead engineers from Google

Whenever we ask HR professionals about the biggest barriers to innovative people practices, they almost always mention leaders and managers - and this is particularly true in sectors such as engineering and technology. They tell us that, because engineers respond well to process, they struggle to move away from bureaucratic, people processes in favour of more fluid and agile approaches. In this episode, we’re going to prove that engineers can absolutely make great people managers - and hear what HR can do to work with them more effectively.

The guest on this episode of HR Disrupted is Kiranbir Sodhia, a Senior Staff Engineering Manager at Google. Kiranbir shares his personal journey from an individual contributor to a people leader at industry giants like Microsoft and Google, candidly reflecting on early mistakes such as micromanaging and the vital role of formal leadership training. We discuss the growing trend of offering career paths for engineers that do not require transitioning into management, highlighting the value of individual contributors and the importance of HR in supporting managers who might not have initially aspired to those roles. Kiranbir's insights shed light on the challenges and opportunities of transforming engineers into effective people managers in a process-driven environment.

(00:03) Leadership Development in Engineering and Technology

(16:03) Effective Onboarding in Tech and Engineering

(21:25) HR and Engineering Manager Relationships

Kiranbir Sodhia https://www.linkedin.com/in/kiranbir/

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

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Rethinking Retirement: Embracing Age Diversity and Career Transitions

Hear from Victoria Tomlinson, CEO and founder of NextUp, to explore the concept of "unretirement" and the evolving landscape of age diversity in the workforce. In this episode we challenge the outdated perceptions of older workers, particularly in light of a recent controversial post from a global recruitment company which labelled workers over 55 as being ‘in decline’! Together, we confront these stereotypes and discuss the importance of shifting societal and corporate attitudes towards ageing. Victoria shares her inspiring journey and the role lifelong learning and reinvention have played in her career, offering a compelling case for continuous growth and contribution beyond traditional retirement.

We explore the option of embracing intergenerational workforce diversity, rather than seeing it as a problem and rethinking age diversity in employment. The discussion highlights the responsibilities of both employers and older workers in fostering inclusive workplaces that leverage the skills and experiences of all ages. Together, we advocate for a holistic approach to employee well-being that extends beyond traditional retirement, ensuring continuous learning and purpose for all.

Chapters

(00:03) - Navigating Unretirement and Career Transitions

(12:11) - Professional Transition Workshops for Women

(15:33) - Embracing Intergenerational Workforce Diversity

(24:20) - Rethinking Age Diversity in Employment

Next-Up https://www.next-up.com/

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com

Leadership and culture at Netflix

In 2009 Netflix caused a huge stir in the HR and tech worlds with their 125 page slide deck that set out a new way of leading people. Whilst many companies have now adopted their concepts such as ‘freedom with accountability’, the rejection of the idea that businesses are a family, and the so-called Keeper Test, Netflix were the first major corporation to introduce them. In this episode, Kenny Temowo, a senior member of the Leadership Culture & Talent Development team at Netflix, describes the on-going impact of these pioneering principles. 

Kenny describes the role of creativity within organizational culture and the importance of an environment that encourages risk-taking and playfulness. We look at how to combine alignment with company-wide approaches with meeting the needs of local teams. And we explore Netflix's distinctive leadership seminars, which foster leadership excellence through engaging stories, poetry, and articles. This approach encourages leaders to navigate real-world challenges without traditional learning objectives, creating an immersive experience that empowers leaders to find solutions collectively. 

As an added bonus, we discuss our shared love for British Blue Shorthair cats! Whether you're an HR enthusiast, a leader, or a cat lover, this episode has something for everyone!

Chapters

(00:03) - Innovative HR Strategies at Netflix

(13:50) - Fostering Creativity in Organizational Culture

(26:55) - Leadership Seminars and Peer Learning

(39:03) - Feline Friends

Kenny Temowo

https://www.linkedin.com/in/kennytemowo/

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com

Key HR trends for 2025

As it's our last podcast of 2024, we thought it was a good idea to have a look at the key trends for HR for the coming year. There are lots of areas where HR is progressing and what works for you will depend on the nature of your business, the maturity of your leaders, and your HR function. But in this episode we're going to look at the key trends that might shape your plans.

Join Disruptive HR’s Lucy Adams and Karen Moran as they explore the transformative trends set to reshape the workplace by 2025. From AI's evolution beyond basic tasks to becoming an essential tool for recruitment marketing and employee retention, hear how industry leaders like Unilever and IBM are pioneering this change. With AI's predictive capabilities, HR teams can make informed decisions and timely interventions, ensuring they stay ahead in the ever-evolving business landscape. For those yet to embrace AI, this is an invitation to start experimenting and harness the potential of this powerful technology.

They also discuss the movement towards a personalized, human-centric workforce, where employees have the power to tailor their work experiences to fit their unique needs. AI-powered talent marketplaces are empowering employees to take control of their own careers enabling greater employee autonomy and aligning personal development with career goals. Additionally, the shift towards agile HR practices is breaking down traditional silos and fostering a culture of experimentation and learning, as exemplified by companies like ING and Spotify.

(00:03) HR Trends for 2025

(08:21) Unlocking Human-Centric Workforce Potential

(15:53) Empowering Agile HR Practices for Growth

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com

The forgotten issue: Supporting family caregivers in the workplace

In this episode we explore the crucial and often overlooked issue of supporting family caregivers in the workplace. Stephanie Leung, CEO and founder of Karehero, who shares her personal journey from a high-flying career at Goldman Sachs to becoming an advocate for caregivers. Stephanie opens up about her experiences as a family caregiver from a young age and the challenges she faced balancing work and caregiving duties. With over 7 million people in the UK alone juggling these roles, it's time we address the pressures they face and how employers can step up to support them. 

Stephanie's story highlights the pressing need for better support systems for working caregivers. Her experience underscores the often-unrecognized burden many employees carry, dedicating over 33 hours a week to unpaid care on top of their regular jobs. Stephanie emphasizes the need for organizations to adapt to the realities of an aging population and a shrinking birth rate. The importance of understanding individual needs within the workforce is paramount to retaining talent and preventing burnout. We explore how employers can create supportive environments for caregivers, ensuring that employees don't have to choose between their careers and their loved ones. 

Chapters

(00:03) - Supporting Family Caregivers in the Workplace

(14:01) - Business Solution for Family Caregiving

(25:14) - Supporting Working Family Caregivers

(33:53) - Future Workforce Care Challenges

 

Karehero https://www.karehero.com/

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com

 

Employee-centric HR at NatWest

Discover the transformative journey of HR at NatWest through the innovative insights of Katherine O’Callaghan, Head of People Transformation. Katharine shares her experience of reshaping the HR landscape by drawing inspiration from customer experience strategies. We discuss how NatWest has innovatively adopted a "colleague goal and journey model" to enhance the employee experience. 

Listen in as we explore the cultural shift in performance management and how HR teams are adapting to new, employee-centered methodologies. Agile practices and design thinking are at the forefront of this transformation, helping align HR strategies with real employee and manager insights. Katharine highlights the importance of leveraging data sources, such as pulse surveys and feedback mechanisms, to effectively capture the employee experience. This transformation reflects a significant shift towards a customer-focused approach, emphasizing experimentation and learning from pilot initiatives as key components of this ongoing cultural evolution.

Discover how technology and simplification are enhancing HR processes and empowering managers at NatWest. We discuss the role of AI tools like Ask Archie, a chatbot that integrates support across HR and IT domains and the removal of unnecessary approval layers so that managers are now empowered to make team changes autonomously. 

Chapters

(00:03) Transforming HR With Colleague Goals

(11:17) Cultural Shift in Performance Management

(17:53) Shifting to Agile Performance Management

(22:31) Enhancing HR With Technology and Simplification

Katharine O’Callaghan https://www.linkedin.com/in/katharineocallaghan/

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com

 

Challenges of the CPO (and solutions!)

This week, the co-founders of Disruptive HR (and ex-CPOs themselves), Lucy Adams and Karen Moran, tackle the unique challenges faced by Chief People Officers (CPOs). They explore the scepticism often directed at CPOs and the pressure to conform to a metrics-heavy approach. They talk about the benefits of embracing a human-centric design for HR strategies and how shifting from rigid, traditional processes to adaptable, employee-centred practices, can enhance the CPO’s impact and credibility.

They discuss the challenges for CPOs of balancing operational tasks with strategic thinking amidst constant meetings and compliance demands. They share strategies to alleviate these pressures, such as empowering managers with self-management tools and adopting a product management approach for HR teams. Above all, the episode aims to equip CPOs with practical solutions to streamline their focus and enhance their influence within their organizations.

Chapters

(00:03) - Challenges and Solutions for HR Leaders

(14:01) - The Loneliness of HR Leaders

 

Disruptive HR

Website: www.disruptivehr.com

Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/

Email: hello@disruptivehr.com