Welcome to HR Disrupted, the podcast where Lucy Adams and guests reimagine traditional HR practices for a more agile, people-centric future. Each episode dives into innovative approaches for leaders and HR professionals, offering practical advice on leadership, employee engagement, and organisational culture. As CEO of Disruptive HR, the go-to agency for innovative people practices for the last ten years, Lucy brings fresh perspectives and solutions to the ever-changing challenges of modern workplaces. With years of experience as a former HR Director for major brands including the BBC, Lucy is the author of two best-selling books ‘HR: Disrupted’ and ‘The HR Change Toolkit’ . Every two weeks, join Lucy and her guests as they challenge the status quo, empowering businesses to navigate the complexities of today’s workforce with bold, forward-thinking strategies. Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ LinkedIn: https://www.linkedin.com/company/disruptivehr/ Instagram: https://www.instagram.com/disruptive_hr/ Facebook: https://www.facebook.com/hrdisruptive/ Email: hello@disruptivehr.com
Episodes
5 days ago
5 days ago
HR doesn’t struggle with not having enough data - we’ve got tons of it. Engagement scores, churn and absenteeism rates, performance ratings, DEI metrics - the works. But can we honestly say we’re brilliant at using that data to drive our people strategies? The answer is probably, “not yet.” So, this episode explores how we can get better at turning data into real insight and how that insight can help us build more trust, better performance, and stronger cultures. Lucy is joined by Jenny Deaborn who’s spent her career helping organisations do exactly that. Her new book, The Insight-Driven Leader, is a practical roadmap for HR teams and leaders who want to make analytics genuinely useful and human.
Drawing on over 100 one-to-one interviews with CEOs, CHROs and board members, Jenny explains why the best organisations aren’t using “magic” HR metrics – they’re just using familiar ones with far more rigour. She unpacks why “regrettable attrition of top performers in critical roles” beats a single company-wide turnover number every time, how to define “top performer” and “critical role” with real fidelity, and why every good HR metric should be in service of a small handful of measures the board genuinely cares about.
They then dig into what it really means to be an insight-driven leader rather than just “data-informed”: connecting people data with customer metrics to show where revenue, risk and growth are truly sitting in your workforce. Jenny shares practical examples of using AI to join up disparate data sources, warning that technology is no longer the barrier – mindset and culture are.
Chapters
02:15 – Jenny’s story: neurodiversity, quotas and the credibility that comes with numbers
08:35 – Business-first HR: the tiny set of people metrics CEOs and boards really care about
16:50 – From data-informed to insight-driven: joining HR, CRM and ERP data (and where AI helps)
25:20 – Is your culture ready for analytics? Plus practical first steps for aspiring insight-driven CHROs
Disruptive HR
Find out more about Disruptive HR: www.disruptivehr.com
Get in touch: hello@disruptivehr.com
Check out The Disruptive HR Club: https://disruptivehr.com/the-club/
Contact Jenny https://www.linkedin.com/in/jennydearborn/
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